FAQ

About your stay

How much is the total price?

The indicated price is for one-night half-board stay per person.Tax will be charged separately.
The basic dinner is the Kaiseki course meal.
For Sawachi cuisine, an additional ¥2,200 will be charged per person.
Please check the price table for more information.

What is the price for children?

Junior high school students and above must pay the adult price. For elementary school students:

●Children (6–12 years old)

Dinner: Kaiseki course meal for children
Breakfast: Japanese set meal
Bedding: Futon (no pajamas available)
70% of adult price

*Unfortunately, we do not accept infants, toddlers and preschool-aged children.

When do I have to pay?

Please pay at check-out.

When should I contact you if the number of people staying changes?

Please contact us by e-mail at leaset one day before your arrival. The price per person changes depending on the number of people staying.

Can I pay by card?

The following cards are accepted. Only cash is accepted in the souvenir shop.
Accepted cards: Visa, Mastercard, UC, NICOS, debit cards, Union Pay

About the facilities

I'm coming by car. Do you have parking spaces?

There are parking spaces in front of the entrance. Please come to the top of the park by car. Parking spaces are free of charge.

What time are the open-air baths and interior baths open?

The open-air baths and interior baths are open from 6:00 am to 8:00 am and from 4:00 pm to 10:30 pm. The baths in the guest rooms can be used any time.

Can I borrow a bicycle?

Rental bicycles are available at Shimanto City Tourism Association, and not at our hotel.
Contact: Tel. 0880-35-4171

About cuisine

I might arrive late. Until what time do you serve dinner?

Dinner is served from 6:00 pm to 9:00 pm (last order 7:00 pm).
Please contact us in advance if you are arriving after 6:00 pm.
We may not be able to prepare dinner for you if you are arriving after 7:00 pm. Thank you for your understanding.

About tourism

I want to ride on a houseboat.

For details, please refer to here.
>Shimanto City Tourism Association
>hatatabi